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SITXCCS008 is one of the well-known units of study that demonstrate the development and management of quality customer service practices. Service quality is a measure of customer satisfaction from the perspective of business administration. It shows up in every interaction with customers. Past experiences, word of mouth, and marketing messages help customers create service expectations. Management in quality services sometimes becomes a difficult…
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The tourism and hospitality sector in Australia has been identified as a promising field in the near future. The government of Australia thus hopes to equip students with essential vocational training. The Australian government launched the My Skills website as an initiative to boost skill development in hospitality management hopefuls. Majo…
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SITXGLC001 Research and comply with regulatory requirements is one of the most imperative units of study in the Diploma of Hospitality Management. This unit holds extreme importance for the students to understand the core of hospitability management. Several well-known universities and colleges in Australia offer diploma and certificate courses in this part…