• Subject Code :Shbxccs002
• University     : Federation University
• Subject Name:

This SHBXCCS002 unit describes the performance results, competencies, and knowledge required to deliver a comprehensive client service experience. Students in this unit will be required to cater to the clients requirements by communicating with them through various means and modes. They will also be required to schedule, assist and inform to increase efficiency so that the client can have a great consumer experience. This unit is for people who a…